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it's subject to the Loss Aversion effect where the dissatisfied speak up in much greater numbers
But Eliezer Yudkowsky, too, is subject to the loss aversion effect. Just as those dissatisfied with changes overweight change's negative consequences, so does Eliezer Yudkowsky overweight his dissatisfaction with changes initiated by the "community." (For example, increased tolerance of responding to "trolling.")
Moreover, if you discount the result of votes on rules, why do you assume votes on other matters are more rational? The "community" uses votes on substantive postings to discern a group consensus. These votes are subject to the same misdirection through loss aversion as are procedural issues. If the community has taken a mistaken philosophical or scientific position, people who agree with that position will be biased to vote down postings that challenge that position, a change away from a favored position being a loss. (Those who agree with the newly espoused position will be less energized, since they weight their potential gain less than their opponents weigh their potential loss.)
If you think "voting" is so highly distorted that it fails to represent opinion, you should probably abolish it entirely.