Prescientific Organizational Theory (Ribbonfarm)

post by Davidmanheim · 2017-02-22T23:00:41.273Z · LW · GW · Legacy · 17 comments

This is a link post for http://www.ribbonfarm.com/2017/02/21/prescientific-organizational-theory/

17 comments

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comment by morganism · 2017-02-23T05:32:48.511Z · LW(p) · GW(p)

Wow.

That is the most insightful exposition on the failings of management theory i have ever seen, and all without the need to spread it out through novel length.

Thanks.

Replies from: Davidmanheim
comment by Davidmanheim · 2017-02-23T19:01:18.537Z · LW(p) · GW(p)

Glad you thought it was useful - but that's the first time I've ever seen a ribbonfarm post praised for brevity!

comment by MrMind · 2017-02-23T09:18:41.843Z · LW(p) · GW(p)

Off-topic:

And as the world consolidates and bifurcates into lumbering mega-corporations and nimble scavengers and upstarts,

This is exactly the speciation that happened with dinosaurs / mammals. I wonder in a cyber-punk future where this is already accomplished (we're almost there) what would be the meteoric event that could extinct Google, Facebook, etc. and leave only small, adaptable companies, and what would be a future after that.

Replies from: gjm, Lumifer
comment by gjm · 2017-02-23T14:12:28.070Z · LW(p) · GW(p)

The choice of image was probably partly inspired by the example of dinosaurs and mammals, which I think reduces how struck we should be by any match-up.

Replies from: Davidmanheim
comment by Davidmanheim · 2017-02-23T19:03:56.290Z · LW(p) · GW(p)

Very true - see the more explicit parallels to ecosystems in my earlier piece on scaling companies; www.ribbonfarm.com/2016/03/17/go-corporate-or-go-home/

It explains why companies need to end up bureaucratic when they scale, and on the way it talks about the analogy to living systems in various ways.

Replies from: DataPacRat
comment by DataPacRat · 2017-02-24T06:23:45.658Z · LW(p) · GW(p)

If I may ask, do you have a preferred email address through which I can ask you some questions which wouldn't quite work out as comments to the blog-post?

Replies from: Davidmanheim
comment by Davidmanheim · 2017-03-06T15:21:50.119Z · LW(p) · GW(p)

Google's email service, with my lesswrong username.

comment by Lumifer · 2017-02-23T16:28:58.735Z · LW(p) · GW(p)

what would be the meteoric event

They are usually called "revolutions". As in French, Russian...

Replies from: MrMind
comment by MrMind · 2017-02-24T09:45:34.479Z · LW(p) · GW(p)

Do they? This is a genuine question, I don't know enough about the socio-economy of revolutions to form an idea. I can see how the Russian revolution could disrupt the biggest economic player, but how about the French Revolution?
On the other hand, the Arab Spring didn't seem to have levelled the biggest Middle-Eastern industries...

Replies from: Lumifer
comment by Lumifer · 2017-02-24T16:21:32.102Z · LW(p) · GW(p)

As you point out, (very) large companies are not know for being nimble and adaptable. A radical change in the political and economic environment is a much more massive shock to them then to small players. Generally speaking, such a radical change would be caused either by a revolution (but not by e.g. a palace coup) or by losing a war. But even without revolutions, look at the composition of the Dow Jones index which is supposed to represent the biggest industrial companies in the US. In 1899 these companies were:

  • The American Cotton Oil Company
  • Federal Steel Company
  • The Peoples Gas Light and Coke Company
  • American Steel & Wire Co.
  • General Electric Company
  • Tennessee Coal, Iron and Railroad Company
  • The American Sugar Refining Company
  • National Lead Company
  • The United States Leather Company (Preferred)
  • Continental Tobacco Company
  • Pacific Mail Steamship Company
  • United States Rubber Company

How many are still around?

Replies from: Davidmanheim
comment by Davidmanheim · 2017-03-06T15:53:33.560Z · LW(p) · GW(p)

This is a bit confusing, but almost all of them, actually, modulus name changes, acquisitions, and antitrust actions.

GE is still GE.

Continental Tobacco Company is split, and the biggest part is now Lorillard, which makes Newports and other cigarette brands. But parts were split off and turned into parts of basically all the major cigarette manufacturers now. This was due to antitrust.

US Steel is still huge, and Federal Steel, Tennessee Coal, Iron and Railroad Company, and American Steel & Wire Co. are part of it now. National Lead Company is now (basically) CompX, The American Sugar Refining Company, after antitrust action is now part of C&H Sugar, which makes Domino Sugar. Pacific Mail Steamship Company was bought, and turned into American President Lines, which is a huge shipper today.

Changes in value are mostly not due to lack of adaptability, but change in the types of businesses that make money.

Replies from: Lumifer
comment by Lumifer · 2017-03-06T16:03:29.698Z · LW(p) · GW(p)

We were originally talking about a "meteoric event that could extinct Google, Facebook, etc. and leave only small, adaptable companies".

At issue here is the identity of a (large) company. When a company dies, its assets do not disappear, its brand names are usually bought by someone, its managers move on to other positions, even its corporate culture may survive in smaller chunks of the company that continue to exist under new ownership. Eventually that all disperses and the former company's ghosts dissipate, but it can take a long time.

So I can say that Continental Tobacco Company is dead because it doesn't exist any more and you can say that it still lives on through Lorillard and other companies. Both statements are true enough and the real question is what do we mean by a company "going extinct".

Replies from: Davidmanheim
comment by Davidmanheim · 2017-03-07T18:29:35.198Z · LW(p) · GW(p)

But if a company evolved repeatedly, and transformed itself, it's hard to say that the change was due to inflexibility. And in many ways, massive shocks are easier for large companies to absorb, due to their greater institutional capacity. I'm arguing that a "meteoric event that could extinct Google, Facebook, etc. and leave only small, adaptable companies" is actually the opposite of what would occur. Instead, any large-scale change allows the organizations that have the deepest pockets and largest capacity to thrive, destroying smaller companies.

For some examples of how large companies are better are building resilience, see Chapter 5 of "How Civil Institutions Build Resilience" (a report I co-authored) http://www.rand.org/pubs/research_reports/RR1246.html

Of course, in the wake of a disaster, new crops of innovative companies show up. This happens most clearly in my experience in reinsurance after a major disaster and resulting bankruptcy of some old firms. But it's a different dynamic than the one discussed.

Replies from: Lumifer
comment by Lumifer · 2017-03-07T22:00:45.944Z · LW(p) · GW(p)

But if a company evolved repeatedly, and transformed itself

The issue is still the identity: is it the same company?

massive shocks are easier for large companies to absorb, due to their greater institutional capacity

I think that depends on the kind of shock. Shocks which call mostly for staying power to wait out the storm, yes. But shocks which require rapid adaptation, I have doubts about.

Replies from: Davidmanheim
comment by Davidmanheim · 2017-03-08T16:56:39.528Z · LW(p) · GW(p)

I think the linked piece makes a convincing argument that it's not just about staying power.

Replies from: Lumifer
comment by Lumifer · 2017-03-08T17:13:01.278Z · LW(p) · GW(p)

Your chapter 5 is about disaster recovery. It is staying power because your goal is to return to the status quo ex ante. Adaptation is needed when you find yourself in new circumstances which will not go away.

For an example of a company which failed to adapt, see Kodak.

Replies from: Davidmanheim
comment by Davidmanheim · 2017-03-14T10:31:11.564Z · LW(p) · GW(p)

True - I wasn't referring exclusively to chapter 5 when I said that's the argument the linked piece makes. And again, it's not just about staying power.