How can I argue without people online and not come out feeling bad?

post by wantstojoinin · 2012-06-01T14:24:59.902Z · LW · GW · Legacy · 29 comments

Contents

29 comments

I wont be the only one here who "wastes time" arguing about things they care about online (note: I am referring to web forums and things like subreddits, I am not including Less Wrong whose dynamic is completely different). It seems like something that is worth optimising in some direction.

The theory behind it is that one should expose themselves to counter-arguments allowing their claims to be attacked so they that have a chance to substantiate them or reject them upon realising they are mistaken.

In practice they generally follow a pattern that starts with people pointing out what they believe are mistakes then ignoring or intentionally misunderstanding the other party when he refutes or backs up claims.. and ends up with insults, patronising sarcastic remarks and nobody changing their mind about anything.

I don't particularly care about changing other peoples minds to make them agree with me (well, it would be great but I think it's practically impossible) so one thing I would like is for both people to at least end up feeling good.

So I'm interested in three things: Do other LWers recognize this pattern now that I have mentioned it? What decision did those that were already aware of it make, in order to optimise this activity?

29 comments

Comments sorted by top scores.

comment by TheOtherDave · 2012-06-01T16:55:43.869Z · LW(p) · GW(p)

So I'm interested in three things: Do other LWers recognize this pattern now that I have mentioned it? What decision did those that were already aware of it make, in order to optimise this activity?

...and a fanatical devotion to the Pope?

Yes, I'm aware of this and some related patterns.

A few things I have taught myself over the years (not exclusively related to this pattern) that have reduced the degree to which I feel bad in arguments, both online and off:

  • I focus on understanding rather than agreement.
    That is, if I'm in an exchange with someone and I'm not sure that we understand each other's positions, we are not yet ready to argue. If they try to discuss how they're right and I'm wrong and why, my usual response is "Well, slow down. You may be right. Hell, we might even agree. Right now I'm not even sure I understand what you're saying and how it differs from what I'm saying."
    Some people get irritated by this and try to wave it away as pettifoggery, insisting that we get down to the important thing which is explaining why they are right.
    I disengage as quickly as practical from these people.

  • I seek first to understand, then to be understood.
    That is, if I'm in an exchange with someone and we don't yet understand one another and we're both attempting to, my primary goal is to understand them. Usually, I find that their primary goal is to be understood, so right away we're cooperating.
    Often, I find that they have no real interest in understanding me, so I leave it at that... once I'm pretty confident that I understand their position, I articulate as clearly as I can my points of (dis)agreement with it and my reasons for same, and we're done. Sometimes I conclude that they aren't even interested in whether I agree or not, so I thank them for their time and we're done.
    Sometimes, they do seem interested in understanding me, in which case I will try to return the favor, explaining my position to them until they are confident that they understand it and can articulate their points of (dis)agreement with it and reasons for them.

  • I attend to reasons for belief.
    For example, if I am defending a belief in X, and in that context I find myself arguing that Y, then I ought to consider Y, if established, a legitimate reason to believe X. If I don't, it's likely that I've switched to trying to win, and I should self-correct.

  • I visibly attend to points of agreement as well as disagreement.
    If someone says "A, and B, and C, and therefore D, which because of E, gives us F" and I reply "No" I have implicitly framed our exchange as about whether or not F is true. If I reply "I agree about A, B, and C. I'm not sure D follows, though it might, and in any case D seems plausible. I don't agree about E, for this reason, and I see no reason to believe F" I have implicitly framed our exchange as quite a bit broader. Also, I've established a pattern of agreement as well as disagreement, rather than nothing but disagreement.

  • I try to disengage without challenge.
    I find I'm often tempted, when I've decided to disengage from an exchange for whatever reason, to take a parting shot.
    I rarely find this valuable.
    I'm working on eliminating this tendency.

  • I default to the first person. I find most exchanges go more smoothly when I talk about myself unless I have a specific reason to talk about the other person, or "most people", or "many people", or etc.

Replies from: wedrifid, ciphergoth
comment by wedrifid · 2012-06-01T21:50:15.692Z · LW(p) · GW(p)
  • I try to disengage without challenge.
    I find I'm often tempted, when I've decided to disengage from an exchange for whatever reason, to take a parting shot.
    I rarely find this valuable.
    I'm working on eliminating- this tendency.

Massive endorsement for this one. I try to execute this as my own policy. I also tend to downvote every disengagement parting shot that I ever see. No matter how much I otherwise agree with the parting-shooter.

Replies from: TheOtherDave
comment by TheOtherDave · 2012-06-01T22:13:02.471Z · LW(p) · GW(p)

To my chagrin, knowing that seems to actually contribute to my likelihood of not doing it (as far as I can trust unaided introspection to report on such things).

I suppose, given that the impulse to do this in the first place seems to be entirely driven by status management drives in the first place, that shouldn't be too surprising.

Replies from: wedrifid
comment by wedrifid · 2012-06-01T22:32:24.908Z · LW(p) · GW(p)

To my chagrin, knowing that seems to actually contribute to my likelihood of not doing it

Is the chagrin necessary? Not doing things because you know they make people think you are being a prat and so you anticipate a negative response is a good thing. Others benefit, you benefit. If I notice myself adapting to circumstance like that I reward myself, I don't feel guilt or shame.

Replies from: TheOtherDave
comment by TheOtherDave · 2012-06-01T22:53:07.137Z · LW(p) · GW(p)

Necessary, no. But I am in fact chagrined.
I seem to have internalized the idea that I ought to choose a course of action primarily for nonsocial reasons.
Which I don't endorse.

Replies from: wedrifid
comment by wedrifid · 2012-06-01T23:04:37.699Z · LW(p) · GW(p)

I seem to have internalized the idea that I ought to choose a course of action primarily for nonsocial reasons.

I know the feeling. Well, I knew the feeling until I beat it to death with a large stick over the course of a decade.

comment by Paul Crowley (ciphergoth) · 2012-06-02T11:46:20.805Z · LW(p) · GW(p)

This deserves to be a top-level post - I want to link people to it!

comment by Viliam_Bur · 2012-06-01T15:52:51.399Z · LW(p) · GW(p)

The theory behind it is that one should expose themselves to counter-arguments allowing their claims to be attacked so they that have a chance to substantiate them or reject them upon realising they are mistaken.

You should balance this theory with the fact that your time has a non-zero value. The modified theory is that one should sometimes expose themselves to high-quality counter-arguments, etc.

The modified theory does not support online discussions too much.

It may help to realize that while protecting yourself from counter-arguments is stupid, trying to do the exact opposite by exposing yourself to counter-arguments of any quality at any time is also kind of stupid. Therefore don't feel guilty if you stop doing this. If you want counter-arguments, it is enough to ask reasonable people to provide you (hyperlinks to) best counter-arguments.

Also, absence of convincing counter-arguments is evidence for your arguments, therefore focusing too much on falsifying them is irrational. (Unless the value of given information is so high that it is worth wasting so much time for such little chance of update.)

Replies from: billswift
comment by billswift · 2012-06-01T16:36:12.631Z · LW(p) · GW(p)

The modified theory is that one should sometimes expose themselves to high-quality counter-arguments, etc.

You should always expose yourself to high-quality counter-arguments; after all, you might be wrong. That is the major reason I post anything online. I am too autistic to really be very convincing about anything, in person I tend to be anti-convincing (if that's a useful term), so I have learned to keep my mouth shut.

Replies from: jhuffman
comment by jhuffman · 2012-06-01T16:49:48.245Z · LW(p) · GW(p)

You probably shouldn't spend 100% of your time exploring even very high quality counter arguments. Rather, you should probably spend some time on it.

Replies from: billswift
comment by billswift · 2012-06-01T17:00:15.580Z · LW(p) · GW(p)

You should at least consider them, at least if you aren't getting too many. But my biggest problem, and I suspect a large problem for most people, isn't too much good feedback, it's too little.

comment by lessdazed · 2012-06-05T14:39:21.772Z · LW(p) · GW(p)

I say to myself in my mind, "nice clothes, nice clothes," alluding to belief as attire, and imagine they're wearing what most caused their statement.

For example, if someone said "Jesus never existed!" I might imagine them wearing a jacket that says "Respect me! I am sophisticated," or a hat saying "accept me, I'm a leftist just like you," or a backpack that says "I am angry at my parents."

comment by Morendil · 2012-06-01T19:03:41.547Z · LW(p) · GW(p)

One thing that's been a huge time-saver for me: scan the discussion first, and if someone else has already made the point you're thinking of (even if they made it badly), refrain.

Only contribute when you can be adding something to the conversation. View your part as just that, a contribution - something that you would be proud to see published somewhere "official". Imagine someone coming along and summarizing the debate for a publication.

When in doubt, disengage.

comment by dbaupp · 2012-06-01T14:41:50.831Z · LW(p) · GW(p)

Do you mean "argue with people online"?

Replies from: oliverbeatson
comment by oliverbeatson · 2012-06-01T21:32:52.020Z · LW(p) · GW(p)

Oh dear god don't change the title. It scans fine...

comment by wedrifid · 2012-06-01T21:45:18.896Z · LW(p) · GW(p)

How can I argue without people online and not come out feeling bad?

Problem solved!

comment by Will_Newsome · 2012-06-01T15:37:45.825Z · LW(p) · GW(p)

What decision did those that were already aware of it make, in order to optimise this activity?

I try to only talk to cool people. I talk to not-cool people when I think cool people might read it and be influenced. When I find cool people I'll try to talk them outside the context of LessWrong where not-cool people won't get in the way; alternatively I'll wait till a thread dies down and then reply to one of their comments to spark a discussion. "Cool" here means cool—calm—in temperament such that straw-men are less likely to get constructed and semi-insults flung, but it also means generally interesting.

comment by Bruno_Coelho · 2012-06-03T03:55:04.908Z · LW(p) · GW(p)

It's not obvious what people do you should argue. The pattern to study some technical stuff, and questions specialists, work for settled science not for unusual topics that pop up here.

I am not including Less Wrong whose dynamic is completely different

For some LWers, the LessWrong community is far more critical than others. If you think the same, then say why. Some forums float around topics with the disagreement is more frequent, for bad reasons. Others not.

comment by buybuydandavis · 2012-06-01T19:32:38.969Z · LW(p) · GW(p)

The theory behind it is that one should expose themselves to counter-arguments allowing their claims to be attacked so they that have a chance to substantiate them or reject them upon realising they are mistaken.

Expecting someone else to falsify your claims, to your satisfaction, is to not take sufficient responsibility for your own opinions.

I argue with others primarily to clarify my own thoughts by writing them down. If I see something useful in what the other guy has to say, I'll follow up on it. Or if they seem to have a clue, I'll press the issue more diligently, and pay more attention.

I don't think that people ignore "good" arguments - people just have different criteria for "good" and different motivations. Epistemic rationality is much lower on the priority list for most people than people who give a high priority to it appreciate.

And poisoning the well, claiming intentional misunderstanding, doesn't help, and I don't think it's true either - people are wholly capable of unintentionally misunderstanding without having to expend the effort to intentionally misunderstand. Never attribute to dishonesty what can be explained by stupidity, and never attribute to stupidity what can be explained by disinterest.

If you want to expose yourself to the best arguments for something, read books by their best proponents, and make the best argument you can out of what you see there. Figure out the smallest delta to reality required to make their claims true. Then check on that delta.

A friend had an online alter ego where he argued for opinions diametrically opposed to his own. If you want to improve your own arguments, spending X percent of your energy arguing from the other side.

comment by Manfred · 2012-06-01T14:53:22.264Z · LW(p) · GW(p)

Only argue if you think you genuinely will learn something by doing so, or unless the person is important enough ( http://xkcd.com/154/ ), and actually listening enough that this is a good use of your time.

If you don't think you'll learn anything, don't argue. Or say something like "this is wrong, maybe check out site X" and don't worry too much about it.

The above is pretty much why I don't argue politics online anymore, but it's also a good reason for people to spend some time arguing politics online.

comment by CWG · 2012-06-02T14:59:06.006Z · LW(p) · GW(p)

What decision did those that were already aware of it make, in order to optimise this activity?

Acknowledge the other person - their intent, the effort they've made, and/or the things they've got right. Be sincere rather than superior. E.g. to an anti-vaccine conspiracy theorist, I might say "I understand why you're suspicious of big pharma, and I know that you're concerned for the health of children. However, I believe vaccines do far more good than harm, and here's why..."

This helps take heat out of the exchange, by making it clear (on an emotional as well as intellectual level) that you aren't attacking them. If they don't feel themselves and their status under attack, and you demonstrate an interest in understanding them, people can feel more secure and be more open to understanding what you're saying.

It's not infallible of course, and it's not enough on its own. Follow some of the other good suggestions on this page, as well.

E.g. if you're making an effort and the other person is still on the attack, disengaging is wise. My preference is to briefly say why I'm disengaging, wish the other person well, quit, and stop following the thread (unsubscribe, unfollow depending on the platform)..

comment by asparisi · 2012-06-02T03:54:31.021Z · LW(p) · GW(p)

I suppose it depends on why you are arguing online.

If the real reason is to challenge your beliefs, you may need to ask if this is consistently happening in the communities you visit and if it isn't, you might need to find better online communities or engage in some practice other than arguing online to challenge your beliefs.

If there are other reasons that arguing online appeals to you, it would be worthwhile to identify them.

Arguing online can be relatively cheap (easy to get into many arguments with a low initial investment and a lowered chance of it affecting your world offline) way to get arguments. However, if you are concerned about the quality of the arguments you are having, it might be worth investing more time into finding good places to argue or abandon arguing online for someplace where the low-hanging fruit is a little higher quality.

comment by [deleted] · 2012-06-01T17:03:14.436Z · LW(p) · GW(p)

Not reading other comments yet, maybe someone already said this.

What decision did those that were already aware of it make, in order to optimise this activity?

I decided to try to avoid arguments. They generally go nowhere, no one's mind is changed, and people just get mad and become less friendly. Not worth your time.

comment by Eneasz · 2012-06-01T15:13:18.171Z · LW(p) · GW(p)

If it leaves you feeling bad, you may want to avoid arguing altogether and simply lurk. When you argue online you will not change anyone's mind with the argument, ever. All your doing is planting seeds in the minds of those following along (and on rare occasions your opponent) that may, in time, bloom into an update of beliefs. I argue online simply because I consider it fun. It is recreation. If I didn't enjoy it I probably wouldn't do it.

Replies from: Kaj_Sotala
comment by Kaj_Sotala · 2012-06-01T16:19:50.504Z · LW(p) · GW(p)

When you argue online you will not change anyone's mind with the argument, ever.

[citation needed]

I've changed my mind arguing online, and so have plenty of others I know.

Replies from: wedrifid, Eneasz
comment by wedrifid · 2012-06-01T22:13:03.678Z · LW(p) · GW(p)

[citation needed]

I've changed my mind arguing online, and so have plenty of others I know.

Rhetorical Use Of "[citation needed]" Considered Harmful. (By me.)

Given that your response refers to evidence that is more than sufficient to flat out invalidate the excessively general claim in question a citation wouldn't even help, never mind 'be necessary' - it'd just make the source cited look bad too.

One of many preferred alternatives to "[citation needed]" in such cases is "No, that's bullshit!"

(I like citations. I like asking for citations. I sometimes accept demands for citations to be appropriate. I would like citation requests to be statements that make it likely for citations to be provided when they are useful. This makes usages as a rhetorical device my enemy.)

comment by Eneasz · 2012-06-01T16:27:44.865Z · LW(p) · GW(p)

I have too, but only after discovering rationalism. Original line was meant to apply to general internet.

And in the broadest strokes that statement is objectively false - I was deconverted from christianity via online argument. However the arguing was repeated confrontations over several weeks, and then the deconversion didn't take place until months later - after I'd completely lost touch with my opponent. I've never been able to contact him and thank him properly.

But for the average person, any single argument session will not noticeably change their position. I feel that adding any caveats to the original statement makes the emotional weight swing far away enough from 0 that the caveat makes the statement less true in practice. Similar to how you are better off saying "You have no chance of winning the lottery, ever" than you are saying "There is an infinitesimal chance you'll win the lottery". One cannot activate few enough neurons to properly convey the chances of winning when thinking about the chances of winning, and thus accepting "You'll never win" is closer to the truth when run on human brains.

Replies from: Kaj_Sotala, TheOtherDave
comment by Kaj_Sotala · 2012-06-02T14:24:30.756Z · LW(p) · GW(p)

My experience of there being plenty of people online who will change their mind isn't limited to only rationalist circles, though it is mostly limited to circles with people of above average intelligence. Perhaps if you are actually talking about the average Internet user, it's justified to make the kind of assertion that you were making, but I wouldn't expect most LWers to hang out in the kinds of online circles that are dominated by average Internet users.

comment by TheOtherDave · 2012-06-01T17:01:47.662Z · LW(p) · GW(p)

"There are better uses for the cost of a lottery ticket" might be still better.