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I participate in a lot of VA video conferences with my counselors as a result of the Covid situation. Many of my counselors now work from home and our calls sometimes end on the phone because of the loss of video and audio breakup. This does not happen with everyone. When both people live "In town", this in West Virginia, my meetings are usually fine, when the other individual is not in town is the time when most of the calls run into problems. I ran a Cat6a cable between my modem and laptop which made a great difference overall to my system, but the calls still sometimes drop. I believe that, please tell me if I am wrong, if the equipment, signal strength, etc. are not strong on both ends then the call will fail. The conference will only be as successful as the weakest system.
Have a Great one!
Steve Fortney